SnapBid
Terms of Service
These terms are an agreement between you and SnapBid ("we", "us") for using the SnapBid website and service. By creating an account or buying a pass you accept them. If you don't agree, please don't use SnapBid.
1. Who can use SnapBid
- You must be at least 18 years old and able to enter into a binding agreement.
- You may only connect an Eldorado account that is your own, or that you are clearly allowed to manage.
- One person or business may not use SnapBid to get around a ban, suspension or the rules of Eldorado or any other platform.
2. What SnapBid does
SnapBid watches the boosting requests your Eldorado seller account receives and, following settings you choose, can send chat messages and offers from your account, work out prices, and skip requests you don't want. It runs on cloud servers, so it can keep working while your computer is off.
You decide what SnapBid sends. You are responsible for your messages, prices, delivery times and offers, and for every order you accept and fulfil on Eldorado. SnapBid is not a party to any deal between you and a buyer.
3. Your account
- Keep your SnapBid password safe and don't share your account. You're responsible for what happens under it.
- Accounts can't be recovered by email (we don't ask for one). If you lose your password, contact us; we may need proof that the account is yours.
- Tell us straight away if you think someone else has access to your account.
4. Your Eldorado account and Eldorado's rules
- To work, SnapBid needs access to your Eldorado session. You give it by logging in to Eldorado yourself (on Eldorado's own page) or by pasting your session cookie. We never ask for or store your Eldorado password. The session we keep is encrypted, and you can disconnect it at any time.
- Eldorado sets its own rules and limits, and may change them at any time. SnapBid tries to act at a careful, steady pace, but we can't guarantee that Eldorado will allow automation, and we are not responsible if Eldorado warns, limits, suspends or bans your account, removes offers, holds funds, or changes how its site works.
- If Eldorado changes its site, SnapBid may stop working fully or partly until we update it. That isn't a breach of these terms.
5. Acceptable use
You agree not to:
- use SnapBid for anything illegal, fraudulent or misleading, or to send spam, harassment or abusive messages to buyers;
- connect someone else's Eldorado account without permission;
- try to break, overload, copy, reverse-engineer or get around SnapBid's limits or security, or share or resell your access;
- use SnapBid in a way that breaks the rules of the games or platforms involved where that would harm others.
We may pause or close accounts that break these rules.
5a. Games and their rules
SnapBid is not affiliated with, endorsed by or sponsored by any game, game developer or publisher, including the games shown in SnapBid or on Eldorado. Boosting and coaching services may be against the terms of some games, and game companies may act against accounts involved (for example by warning, resetting or banning them). SnapBid only helps you answer requests on Eldorado; providing the boosting service, and following each game's rules, is your responsibility, and we are not responsible for any action a game company takes.
6. Passes, prices and payment
- SnapBid is used with prepaid passes (for example 3 days, 1 week or 1 month). Prices are shown before you pay. Buying again before a pass ends adds the days on top.
- You can pay through Stripe Checkout using an eligible payment method shown by Stripe, or with cryptocurrency. Your pass starts when Stripe confirms payment or the blockchain payment is confirmed.
- Stripe securely processes card, wallet, bank and other payment details. SnapBid does not receive or store your full card or bank-account details.
- Send the exact coin on the exact network shown. Coins sent on the wrong network, to the wrong address or as the wrong token may be lost and can't be recovered or refunded.
- If you pay less than the price, the amount is kept as credit until it's topped up; if you pay more, the extra is kept as credit for later passes. Credit has no cash value and can't be withdrawn.
- Passes are personal, can't be transferred, and don't renew automatically.
7. Refunds and your right of withdrawal
- If you live in the EU, you normally have 14 days to withdraw from an online purchase. Because a SnapBid pass starts immediately, when you pay you ask us to start the service straight away and confirm that you lose your right of withdrawal once it has started. You'll be asked to confirm this before paying.
- Because of this, passes are generally non-refundable once they have started. Cryptocurrency payments also can't be reversed.
- We will refund or extend your pass, at our choice, if SnapBid could not work for reasons on our side for a large part of your pass. Contact us within 14 days.
- An approved Stripe refund is normally returned through Stripe to the original payment method. An approved crypto refund is sent to an address you provide, at the USD value paid, minus network fees.
- None of this limits rights you have under consumer law that can't be excluded.
8. Availability and changes
We work to keep SnapBid running, but it is provided "as is" and "as available". There may be interruptions, delays, missed requests or mistakes, including because of Eldorado, Cloudflare, Discord, blockchain networks or other services we rely on. We may change, add or remove features. If we stop SnapBid entirely, we'll give reasonable notice where we can and refund the unused part of active passes.
9. No guarantees
SnapBid does not guarantee that you will win orders, earn any amount, or that every request will be answered. Prices SnapBid works out come from the rules you set: check them before switching on offers.
10. Limitation of liability
To the extent the law allows, we are not liable for indirect or consequential losses, lost profits or earnings, lost orders, or for anything Eldorado or other platforms do to your account. Our total liability for any claim is limited to the amount you paid us in the 3 months before the claim. Nothing in these terms limits liability that can't be limited by law, such as for intent or gross negligence, or for death or personal injury.
11. Ending your use
You can stop using SnapBid and ask us to delete your account at any time (see the Privacy Policy). We may suspend or close an account that breaks these terms, is used for fraud, or puts SnapBid or others at risk. Unused pass time isn't refunded if we close an account for breaking these terms.
12. Intellectual property
SnapBid, its name, logo, website and software belong to us. Eldorado, and the names, logos and rank images of games shown in SnapBid, are trademarks or property of their respective owners. They are used only to describe what SnapBid works with and don't mean those owners endorse SnapBid.
13. Changes to these terms
We may update these terms. If a change is important, we'll show a notice on the site or in your dashboard before it takes effect. Continuing to use SnapBid after that means you accept the new version.
14. Law and disputes
These terms are governed by the laws of the country where SnapBid is operated and by European Union law. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring a claim in your local courts. Please contact us first so we can try to sort it out. EU consumers can also use the EU's online dispute resolution information at ec.europa.eu/consumers/odr.